At Webet, your privacy is more than a legal obligation — it is our fundamental commitment to every Malaysian player who entrusts us with their personal information. This page clearly and transparently explains how we collect, use, store, and protect your data.
Six core principles that underpin our data protection policy
Every piece of information you send to the Webet platform — from login details to payment information — is encrypted with 256-bit SSL, the same encryption technology used by Malaysia's leading banks such as Maybank and CIMB.
Webet never sells, rents, or shares your personal information with third parties for marketing purposes. Your data belongs to you — we use it only for platform operational purposes to which you have implicitly given consent.
You may request access to all personal data we hold about you, ask us to correct any inaccurate information, or request deletion of your data at any time by contacting our support email.
All player data is stored on secure servers with access restricted to authorized personnel only. Financial records and game history are kept in isolated systems with additional layers of access control.
The Webet Privacy Policy is built around Malaysia's Personal Data Protection Act 2010 (PDPA). We take these legal obligations seriously — not merely to tick a compliance box, but because it's simply the right standard to uphold.
In the event of any security incident affecting your data, Webet is committed to notifying the affected players within 72 hours of the incident being identified, along with the protective measures being taken.
This Privacy Policy ("Policy") describes how Webet (operating under the domain webet-jit.com) collects, uses, discloses, stores, and protects your personal information as a user of our online entertainment platform.
This policy applies to all individuals who access or use the platform Webet — whether as an unregistered visitor, a registered member, or a former member. By registering an account or using our platform, you are deemed to have read, understood, and agreed to this Privacy Policy in its entirety.
Note: This Privacy Policy forms part of Webet's Terms & Conditions and should be read together with that document. Any dispute relating to data privacy is subject to the dispute resolution provisions in our Terms & Conditions.
Webet reserves the right to update this Privacy Policy from time to time in response to changes in law, technology, or the way we operate. Any material changes will be communicated to all registered members via email and in-platform notification at least seven (7) days before taking effect.
Webet only collects data necessary to provide our services safely and efficiently. The following are the categories of data we collect and the reasons for doing so:
| Data Category | Example | Purpose of Collection |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number (if requested for verification) | Identity verification, AML compliance, age restrictions |
| Contact Data | Malaysian phone number, email address | Account verification, service communications, account recovery |
| Financial Data | Bank account or digital wallet details (DuitNow, Touch 'n Go, GrabPay, Boost, ShopeePay, FPX) | Processing deposits and withdrawals, transaction verification |
| Technical Data | IP address, browser type, operating system, device type, session logs | Account security, fraud detection, platform optimisation |
| Usage Data | Game history, bet amounts, session duration, game preferences | Personalise your experience, VIP programme, responsible gambling |
| Communication Data | Live chat support records, emails to our team | Complaint resolution, quality training, internal audits |
Important: Webet will never ask for your bank account password, PIN, or OTP. Any such request purportedly from Webet is fraudulent. Report it to our support team immediately.
Webet uses your personal data solely for legitimate and transparent purposes. Below is a full list of how your data is used:
We do not use your personal data for any purpose beyond those stated above without first obtaining your renewed consent.
Webet does not sell your personal data to anyone. However, there are limited situations where we need to share certain data with carefully selected third parties in order to provide our services:
All third parties working with Webet required to sign data processing agreements that hold them to data protection standards at least equivalent to those set out in this Privacy Policy.
If in the future Webet involved in any merger, acquisition, or asset sale, player data will be transferred to the new entity provided that equivalent or higher privacy standards are maintained, and all players will be informed in advance.
Webet invests seriously in data security infrastructure to ensure your information is always protected. Below are the key technical and operational measures we have in place:
Encryption of data in transit for all platform communications
Data is stored in certified data centers with strict physical access controls
Only authorized personnel with a genuine business need may access player data
Internal and external security audits are conducted on a regular basis throughout the year
Even with all the security measures we have in place, no online system can be guaranteed 100% secure at all times. You also play an important role in keeping your account safe — use a strong password, never share your login credentials, and notify us immediately if you suspect your account has been accessed without authorisation.
For an additional layer of protection, Webet offers two-factor authentication (2FA), which you can enable in your account settings. We encourage all players to use this feature as an added layer of security.
Webet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to applicable Malaysian legal requirements.
Once the applicable retention period expires, data is securely deleted or fully anonymised so it can no longer be linked to your identity. The deletion process is irreversible.
Platform Webet uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Below are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies will affect your ability to log in and use the platform Webet entirely. We recommend keeping essential and security cookies enabled for a smooth and secure gaming experience.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and the internal policies of Webet, you have the following rights regarding your personal data:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.
If any data we hold about you is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You can object to the use of your data for direct marketing purposes at any time through your account settings.
You may request your data in a machine-readable format for transfer to another platform if desired.
In certain circumstances, you may request that the processing of your data be temporarily restricted while a dispute is being resolved.
To exercise any of the rights above, please contact the Webet Data Privacy team by email at support@webet-jit.com with "Privacy Rights Request" in the subject line. We will verify your identity before processing any request to ensure your data is not disclosed to unauthorised parties.
Platform Webet is intended for individuals aged 18 and above only. We do not knowingly collect or process personal data from individuals under the age of 18.
If you believe that someone under the age of 18 has registered an account at Webet, please notify us immediately at support@webet-jit.com. We will investigate promptly and close the account in question, deleting all collected personal data if it is confirmed that the user is underage.
Parents and guardians are encouraged to monitor their children's internet usage and ensure they do not access online entertainment platforms that are unsuitable for minors.
As a digital platform that works with international game providers, certain technical data may be processed on servers located outside Malaysia. This includes game session data processed by providers such as Evolution Gaming and Pragmatic Play, which operate their live casino broadcast studios across multiple global locations.
Webet ensures that any cross-border data transfers take place with adequate safeguards in place, including:
Full identity data and financial information of Malaysian players are not transferred overseas except where required by Malaysian law or where unavoidable for payment transaction processing.
Webet may update this Privacy Policy from time to time to reflect changes in the law, industry practices, or how we operate. When we make material changes, we will:
Continued use of the platform Webet after the effective date of the changes will be considered acceptance of the updated Privacy Policy. If you do not agree with the changes made, you have the right to close your account and request the deletion of your personal data.
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact the Webet through the following channels:
We are committed to responding to all privacy enquiries within 14 working days. For more complex requests such as full data exports or complete account deletion, processing may take up to 30 business days.
This Privacy Policy takes effect from December 2026 and supersedes all previous versions. Prior versions are available upon request via our customer support email for historical reference purposes.
All transactions are secured with 256-bit SSL encryption.
Have questions about your data? Email us with the subject line "Privacy Enquiry".
support@webet-jit.comSet deposit limits, loss limits, and mandatory breaks to keep your play safe and in control.
Learn More →We all know the feeling of signing up to a new platform only to find their privacy policy is a 40-page document packed with legal jargon that the average person can barely get through. At Webet, we believe privacy is not something to be buried in fine print — it is something that should be communicated clearly so you can make informed decisions about how you use our platform.
In this section, we will walk you through the most important things you need to know about how Webet manages your data, in plain and straightforward language. Think of this as the "summary" version for players who want the big picture without having to read every paragraph of the full Privacy Policy above.
When you register an account Webet, we require your Malaysian phone number — this is used to verify your identity via OTP and serves as your login username. We do not require your identity card number at initial registration; identity documents are only requested in specific situations such as large withdrawals exceeding RM 10,000 in a single day or where there are signs of suspicious activity that need to be investigated.
When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX from your Malaysian bank, we receive the transaction details needed to record the payment and credit your account. We do not store your full bank account details — only the information necessary to process and record the transaction. This information is also used to ensure withdrawals are returned to the same payment method as a fraud prevention measure.
Technical data such as your IP address and device information is collected automatically when you use the platform. This is not to monitor your general internet activity — it is used specifically by our security systems Webet to identify suspicious login attempts, detect duplicate accounts, and protect all players from fraud. If someone tries to access your account from an unfamiliar location or device, our systems can flag this and prompt additional verification.
At Webet, access to player data is restricted to staff with a genuine and legitimate operational need. The customer support team may view basic account information to assist you with enquiries. The finance team may access transaction records to process deposits and withdrawals. The security team may access technical logs to investigate security issues. All such access is recorded in our audit system.
Outside of Webet, your data is only shared with third parties that are strictly necessary for the platform to operate. Game providers such as Evolution Gaming and Pragmatic Play receive anonymised technical identifiers — not your name or phone number — to manage live casino sessions. Malaysian payment platforms receive the transaction details needed to process your payments. Malaysian authorities receive information where required by law. That's all.
Of all the privacy rights available to you as a member of Webet, the three most practical rights to know are: first, the right to know what we hold — you can email us and request a full copy of all data we have on you. Second, the right to correct inaccurate data — if your name is misspelled or any other information is incorrect, contact us and we will fix it. Third, the right to stop receiving marketing emails — you can do this directly from your account settings or by clicking the "unsubscribe" link in any promotional email we send.
More importantly — if you decide to close your Webet account, you may request the deletion of your personal data. We will remove all data that is not required to comply with Malaysian financial record-keeping laws. Financial transaction records must be retained for 7 years as required by law, but identity information and other personal data may be deleted ahead of that period.
256-bit SSL encryption means that data travelling between your phone or computer and our servers Webet cannot be read by anyone, even if they manage to intercept it in transit. This is the same security standard used by Malaysian online banking — when you make a deposit via Maybank2u or CIMB Clicks through our platform, every communication is fully encrypted.
Data stored on servers Webet is also encrypted at rest — not just in transit. This means that even if someone were to gain unauthorised access to our servers (a scenario we work hard to prevent), any data they encounter would be unreadable without the correct encryption key. Combined with strict access controls and regular audits, this forms a layered defence that keeps your information protected.
Cookies are small files stored in your browser when you visit the Webet. Essential cookies keep your login session active so you don't have to sign in again every time you open a new tab. Security cookies help our systems detect if your account is being accessed suspiciously. Preference cookies save settings such as your display language to make the platform easier to use.
Webet does not use third-party cookies for advertising purposes. We do not track your activity outside our platform, nor do we share cookie data with advertising networks. The cookies we use are solely for platform operation and account security — not to build ad profiles or sell your behavioral data to any party.
Answers to the most frequently asked questions about privacy and data protection at Webet
With bank-grade data protection and a transparent privacy commitment, you can enjoy over 2,000 casino games, jackpot slots, and live Sports Betting at Webet with complete confidence. Register for free today.